Case Management

Case management means having your very own Occupational Therapy team behind the scenes, orchestrating and coordinating all the intricate details of your legal or healthcare journey.

What is Case Management?

It's a collaborative and rewarding process that supports you in your recovery and rehabilitation after experiencing an injury that prevents you from functioning normally. Case management encompasses a range of essential tasks, including assessing risks, developing rehabilitation plans, coordinating care, providing mental health support, and researching innovative therapy and recovery methods.

We're the ultimate problem solvers, the navigators of complexity, and the champions of organisation. Our role is to ensure that all the necessary resources, professionals, and information are seamlessly integrated to achieve the best care for you.

What can a case manager do for me?

From coordinating appointments, managing paperwork, and liaising with different stakeholders to providing emotional support and advocating for your rights, our case managers are your dedicated allies. We streamline the process, eliminate obstacles, and create a clear roadmap towards success.

We assist with the following:

• Meeting with you, your family, teachers, or healthcare providers, gathering information through medical reports to be able to assess your needs. We'll then be able to determine what kind of therapy or services would be best.
• Determining the right therapists according to your injury or condition. This includes organising referrals and getting the right information to the right people.
• Staying in communication with your doctors, rehabilitation team, insurance, and lawyers to make sure they all know about your prognosis and progress.
• Regularly updating your therapy team to make sure everyone's working towards the same rehabilitation ideals.
• Monitoring how you're doing with rehabilitation and dealing with issues as they come up so that your recovery is timely and as smooth as possible.

Whether you're dealing with a legal matter, a complex healthcare situation, or any other scenario that requires intricate coordination, you can focus on what matters most while leaving the logistics and coordination to the experts. We pride ourselves on delivering goal-oriented, affordable rehabilitation that emphasises your needs and desires.

We're all about individualised care and genuine human connection. We don't just see you as a file; we know you're a human being with your own story and aspirations. Our approach is all about understanding your needs, quirks, and goals, and then crafting a tailored case management plan that fits you to a T!